With the term “Task Mining”, we refer to a complementary approach to Process Mining, where we want to infer useful information from low-level event data that is describing the single steps done by an user, for example in using his workstation.
With Task Mining, the final aim is to obtain a list of steps that can be subject to automation (RPA; robotic process automation), rather than a complete end-to-end process schema.
We will introduce:
- A click-recorder package that can be easily installed in a Windows environment
- An open-source implementation of the task mining approach presented in the BPM 2019 conference